文章來源(yuan)：中國(guo)政府(fu)網 發(fa)布時間(jian)：2016-05-07
國(guo)發〔2015〕24號
各(ge)省、自(zi)治區、直(zhi)轄市人民(min)政府，國務院(yuan)各(ge)部委(wei)、各(ge)直(zhi)屬機構：
近年來我(wo)國電(dian)(dian)子(zi)(zi)商(shang)務(wu)(wu)發(fa)展(zhan)迅猛，不(bu)僅創(chuang)(chuang)造(zao)(zao)了新(xin)的(de)消(xiao)費需求(qiu)，引(yin)發(fa)了新(xin)的(de)投資(zi)熱潮，開辟(pi)了就業增收新(xin)渠道，為大眾創(chuang)(chuang)業、萬眾創(chuang)(chuang)新(xin)提(ti)供了新(xin)空間，而且電(dian)(dian)子(zi)(zi)商(shang)務(wu)(wu)正加速與(yu)(yu)制(zhi)造(zao)(zao)業融合，推動(dong)(dong)(dong)服務(wu)(wu)業轉型升級，催生(sheng)新(xin)興業態(tai)，成(cheng)(cheng)為提(ti)供公(gong)共產品、公(gong)共服務(wu)(wu)的(de)新(xin)力量，成(cheng)(cheng)為經濟(ji)發(fa)展(zhan)新(xin)的(de)原動(dong)(dong)(dong)力。與(yu)(yu)此同時，電(dian)(dian)子(zi)(zi)商(shang)務(wu)(wu)發(fa)展(zhan)面臨管理方式不(bu)適應、誠信體系(xi)不(bu)健全、市場秩序不(bu)規范等問題，亟需采取措(cuo)施(shi)予以解決(jue)。當前(qian)，我(wo)國已進(jin)入全面建成(cheng)(cheng)小康社會的(de)決(jue)定性階段，為減少束縛電(dian)(dian)子(zi)(zi)商(shang)務(wu)(wu)發(fa)展(zhan)的(de)機制(zhi)體制(zhi)障礙(ai)，進(jin)一步(bu)發(fa)揮電(dian)(dian)子(zi)(zi)商(shang)務(wu)(wu)在培育經濟(ji)新(xin)動(dong)(dong)(dong)力，打造(zao)(zao)“雙引(yin)擎(qing)”、實現(xian)“雙目標(biao)”等方面的(de)重要作用，現(xian)提(ti)出以下(xia)意見：
一、指導思想(xiang)、基(ji)本原則和(he)主要目標
（一(yi)）指導(dao)思想。全面貫(guan)徹(che)黨(dang)(dang)的十八大和十八屆二中、三中、四中全會精神，按照黨(dang)(dang)中央、國(guo)務(wu)(wu)院決策部署，堅持依靠改革推動(dong)科學發展(zhan)，主動(dong)適應和引領經濟(ji)發展(zhan)新常(chang)態，著(zhu)力(li)解決電(dian)(dian)子(zi)商務(wu)(wu)發展(zhan)中的深層(ceng)次矛盾和重大問(wen)題(ti)，大力(li)推進政策創(chuang)(chuang)新、管理創(chuang)(chuang)新和服務(wu)(wu)創(chuang)(chuang)新，加(jia)快建立開放、規范、誠信(xin)、安全的電(dian)(dian)子(zi)商務(wu)(wu)發展(zhan)環境，進一(yi)步激發電(dian)(dian)子(zi)商務(wu)(wu)創(chuang)(chuang)新動(dong)力(li)、創(chuang)(chuang)造(zao)潛力(li)、創(chuang)(chuang)業活力(li)，加(jia)速推動(dong)經濟(ji)結構戰略性調整，實現經濟(ji)提質增效升級(ji)。
（二）基本(ben)原則。一是(shi)積(ji)極推動(dong)(dong)。主(zhu)動(dong)(dong)作為(wei)、支持(chi)發(fa)(fa)展(zhan)。積(ji)極協調解決(jue)電(dian)(dian)(dian)子(zi)(zi)商(shang)(shang)(shang)務(wu)發(fa)(fa)展(zhan)中(zhong)的(de)各種矛盾與問題。在政(zheng)府資(zi)源(yuan)開(kai)放、網絡(luo)安全保障、投融資(zi)支持(chi)、基礎設施和誠信體系建設等(deng)方面(mian)加(jia)大服務(wu)力度。推進(jin)電(dian)(dian)(dian)子(zi)(zi)商(shang)(shang)(shang)務(wu)企(qi)業(ye)(ye)稅費合(he)理化(hua)，減(jian)輕企(qi)業(ye)(ye)負擔。進(jin)一步(bu)(bu)釋(shi)放電(dian)(dian)(dian)子(zi)(zi)商(shang)(shang)(shang)務(wu)發(fa)(fa)展(zhan)潛力，提升(sheng)電(dian)(dian)(dian)子(zi)(zi)商(shang)(shang)(shang)務(wu)創(chuang)新發(fa)(fa)展(zhan)水平。二是(shi)逐(zhu)步(bu)(bu)規(gui)范。簡政(zheng)放權、放管結合(he)。法無禁止(zhi)的(de)市(shi)場(chang)主(zhu)體即(ji)可為(wei)，法未授(shou)權的(de)政(zheng)府部門(men)不能(neng)為(wei)，最(zui)大限(xian)度減(jian)少對(dui)電(dian)(dian)(dian)子(zi)(zi)商(shang)(shang)(shang)務(wu)市(shi)場(chang)的(de)行政(zheng)干預。在放寬(kuan)市(shi)場(chang)準入的(de)同(tong)時，要在發(fa)(fa)展(zhan)中(zhong)逐(zhu)步(bu)(bu)規(gui)范市(shi)場(chang)秩序，營造公平競爭(zheng)的(de)創(chuang)業(ye)(ye)發(fa)(fa)展(zhan)環境，進(jin)一步(bu)(bu)激發(fa)(fa)社會創(chuang)業(ye)(ye)活(huo)力，拓(tuo)寬(kuan)電(dian)(dian)(dian)子(zi)(zi)商(shang)(shang)(shang)務(wu)創(chuang)新發(fa)(fa)展(zhan)領域。三(san)是(shi)加(jia)強(qiang)(qiang)(qiang)引(yin)導(dao)(dao)。把(ba)握趨勢、因勢利導(dao)(dao)。加(jia)強(qiang)(qiang)(qiang)對(dui)電(dian)(dian)(dian)子(zi)(zi)商(shang)(shang)(shang)務(wu)發(fa)(fa)展(zhan)中(zhong)前瞻(zhan)性(xing)、苗(miao)頭性(xing)、傾向(xiang)性(xing)問題的(de)研(yan)究，及時在商(shang)(shang)(shang)業(ye)(ye)模式創(chuang)新、關(guan)鍵技術研(yan)發(fa)(fa)、國際市(shi)場(chang)開(kai)拓(tuo)等(deng)方面(mian)加(jia)大對(dui)企(qi)業(ye)(ye)的(de)支持(chi)引(yin)導(dao)(dao)力度，引(yin)領電(dian)(dian)(dian)子(zi)(zi)商(shang)(shang)(shang)務(wu)向(xiang)打造“雙引(yin)擎”、實現“雙目標(biao)”發(fa)(fa)展(zhan)，進(jin)一步(bu)(bu)增強(qiang)(qiang)(qiang)企(qi)業(ye)(ye)的(de)創(chuang)新動(dong)(dong)力，加(jia)速電(dian)(dian)(dian)子(zi)(zi)商(shang)(shang)(shang)務(wu)創(chuang)新發(fa)(fa)展(zhan)步(bu)(bu)伐。
（三）主要(yao)目標。到(dao)2020年，統一開放、競爭有序、誠信守(shou)法(fa)、安全(quan)可靠的電子商務(wu)大市場基本(ben)建成。電子商務(wu)與其他產業深度融合，成為(wei)促進創業、穩定就業、改(gai)善民(min)生服務(wu)的重(zhong)要(yao)平臺，對工業化、信息化、城鎮化、農業現代(dai)化同步發展起(qi)到(dao)關(guan)鍵性作用。
二(er)、營造寬(kuan)松發展環境
（四）降低準入(ru)門檻。全面(mian)清理(li)電(dian)(dian)子(zi)(zi)商(shang)(shang)務(wu)領(ling)(ling)域(yu)(yu)現有前置(zhi)審(shen)(shen)批(pi)事(shi)項，無法律法規依據(ju)的(de)一律取(qu)消，嚴禁違法設(she)定行(xing)政(zheng)許可、增加行(xing)政(zheng)許可條件和程(cheng)序(xu)。（國(guo)務(wu)院審(shen)(shen)改(gai)(gai)辦，有關部門按職(zhi)責(ze)分工(gong)分別(bie)負責(ze)）進(jin)一步簡(jian)化注冊資本(ben)登記，深入(ru)推進(jin)電(dian)(dian)子(zi)(zi)商(shang)(shang)務(wu)領(ling)(ling)域(yu)(yu)由“先證后(hou)照(zhao)”改(gai)(gai)為“先照(zhao)后(hou)證”改(gai)(gai)革。（工(gong)商(shang)(shang)總局、中央編辦）落實《注冊資本(ben)登記制(zhi)(zhi)度改(gai)(gai)革方(fang)案》，放(fang)寬電(dian)(dian)子(zi)(zi)商(shang)(shang)務(wu)市(shi)場主體住所（經營場所）登記條件，完(wan)善相關管理(li)措施。（省級人民政(zheng)府）推進(jin)對快(kuai)(kuai)遞企業設(she)立非法人快(kuai)(kuai)遞末端網點(dian)實施備案制(zhi)(zhi)管理(li)。（郵政(zheng)局）簡(jian)化境(jing)內電(dian)(dian)子(zi)(zi)商(shang)(shang)務(wu)企業海外上市(shi)審(shen)(shen)批(pi)流(liu)程(cheng)，鼓勵電(dian)(dian)子(zi)(zi)商(shang)(shang)務(wu)領(ling)(ling)域(yu)(yu)的(de)跨(kua)境(jing)人民幣(bi)直接投(tou)資。（發展(zhan)改(gai)(gai)革委、商(shang)(shang)務(wu)部、外匯(hui)局、證監會、人民銀(yin)行(xing)）放(fang)開外商(shang)(shang)投(tou)資電(dian)(dian)子(zi)(zi)商(shang)(shang)務(wu)業務(wu)的(de)外方(fang)持股(gu)比例限制(zhi)(zhi)。（工(gong)業和信息(xi)化部、發展(zhan)改(gai)(gai)革委、商(shang)(shang)務(wu)部）探(tan)索建立能源、鐵路、公共事(shi)業等行(xing)業電(dian)(dian)子(zi)(zi)商(shang)(shang)務(wu)服務(wu)的(de)市(shi)場化機制(zhi)(zhi)。（有關部門按職(zhi)責(ze)分工(gong)分別(bie)負責(ze)）
（五）合(he)理(li)降稅(shui)(shui)減負。從事電(dian)子商務(wu)(wu)(wu)(wu)活動(dong)的企(qi)業，經認(ren)定為(wei)高(gao)新(xin)技術企(qi)業的，依(yi)(yi)法(fa)享受高(gao)新(xin)技術企(qi)業相關(guan)優惠(hui)政(zheng)(zheng)策，小微企(qi)業依(yi)(yi)法(fa)享受稅(shui)(shui)收(shou)優惠(hui)政(zheng)(zheng)策。（科技部(bu)(bu)、財政(zheng)(zheng)部(bu)(bu)、稅(shui)(shui)務(wu)(wu)(wu)(wu)總(zong)局(ju)）加快推進“營(ying)改增(zeng)”，逐步(bu)將旅游電(dian)子商務(wu)(wu)(wu)(wu)、生活服務(wu)(wu)(wu)(wu)類電(dian)子商務(wu)(wu)(wu)(wu)等相關(guan)行業納(na)入“營(ying)改增(zeng)”范圍(wei)。（財政(zheng)(zheng)部(bu)(bu)、稅(shui)(shui)務(wu)(wu)(wu)(wu)總(zong)局(ju)）
（六）加(jia)大(da)金(jin)(jin)融(rong)服務(wu)支持。建立健全適應電子(zi)(zi)商(shang)務(wu)發(fa)展(zhan)(zhan)的(de)多(duo)元化、多(duo)渠(qu)道(dao)投融(rong)資(zi)機(ji)制。（有關部門按職責分(fen)工分(fen)別負責）研究鼓勵符合條(tiao)件的(de)互聯網企(qi)業(ye)在境內上市(shi)等相關政(zheng)策(ce)。（證監會）支持商(shang)業(ye)銀行(xing)、擔保存貨(huo)管理(li)機(ji)構及電子(zi)(zi)商(shang)務(wu)企(qi)業(ye)開(kai)(kai)展(zhan)(zhan)無(wu)形資(zi)產(chan)(chan)、動產(chan)(chan)質(zhi)押等多(duo)種形式(shi)的(de)融(rong)資(zi)服務(wu)。鼓勵商(shang)業(ye)銀行(xing)、商(shang)業(ye)保理(li)機(ji)構、電子(zi)(zi)商(shang)務(wu)企(qi)業(ye)開(kai)(kai)展(zhan)(zhan)供應鏈金(jin)(jin)融(rong)、商(shang)業(ye)保理(li)服務(wu)，進一(yi)步拓展(zhan)(zhan)電子(zi)(zi)商(shang)務(wu)企(qi)業(ye)融(rong)資(zi)渠(qu)道(dao)。（人民銀行(xing)、商(shang)務(wu)部）引導和推動創業(ye)投資(zi)基(ji)金(jin)(jin)，加(jia)大(da)對(dui)電子(zi)(zi)商(shang)務(wu)初(chu)創企(qi)業(ye)的(de)支持。（發(fa)展(zhan)(zhan)改(gai)革委）
（七）維護(hu)公平競(jing)(jing)爭(zheng)(zheng)。規范電(dian)(dian)子商(shang)務(wu)(wu)(wu)(wu)(wu)市場(chang)競(jing)(jing)爭(zheng)(zheng)行(xing)為(wei)(wei)，促(cu)進建立開放、公平、健康的(de)(de)電(dian)(dian)子商(shang)務(wu)(wu)(wu)(wu)(wu)市場(chang)競(jing)(jing)爭(zheng)(zheng)秩序。研(yan)究制定電(dian)(dian)子商(shang)務(wu)(wu)(wu)(wu)(wu)產(chan)(chan)(chan)(chan)品質(zhi)(zhi)量(liang)監(jian)督管理辦法，探索建立風險監(jian)測、網(wang)(wang)(wang)上抽查、源(yuan)頭追溯(su)、屬地(di)查處的(de)(de)電(dian)(dian)子商(shang)務(wu)(wu)(wu)(wu)(wu)產(chan)(chan)(chan)(chan)品質(zhi)(zhi)量(liang)監(jian)督機(ji)制，完(wan)善部(bu)(bu)(bu)門間、區域間監(jian)管信息(xi)共(gong)享和(he)職(zhi)能銜接機(ji)制。依(yi)法打擊網(wang)(wang)(wang)絡虛假宣(xuan)傳、生產(chan)(chan)(chan)(chan)銷(xiao)售(shou)假冒(mao)偽劣產(chan)(chan)(chan)(chan)品、違反(fan)(fan)國家出(chu)口管制法規政策跨境銷(xiao)售(shou)兩用(yong)品和(he)技術、不(bu)(bu)正(zheng)當(dang)競(jing)(jing)爭(zheng)(zheng)等違法行(xing)為(wei)(wei)，組織開展電(dian)(dian)子商(shang)務(wu)(wu)(wu)(wu)(wu)產(chan)(chan)(chan)(chan)品質(zhi)(zhi)量(liang)提升行(xing)動，促(cu)進合法、誠(cheng)信經營。（工(gong)商(shang)總局(ju)(ju)、質(zhi)(zhi)檢總局(ju)(ju)、公安部(bu)(bu)(bu)、商(shang)務(wu)(wu)(wu)(wu)(wu)部(bu)(bu)(bu)按職(zhi)責分(fen)(fen)工(gong)分(fen)(fen)別負(fu)責）重點查處達成壟斷(duan)協議和(he)濫(lan)用(yong)市場(chang)支配地(di)位的(de)(de)問題，通過經營者(zhe)集中反(fan)(fan)壟斷(duan)審查，防止(zhi)排除(chu)、限(xian)制市場(chang)競(jing)(jing)爭(zheng)(zheng)的(de)(de)行(xing)為(wei)(wei)。（發(fa)展改(gai)革委(wei)、工(gong)商(shang)總局(ju)(ju)、商(shang)務(wu)(wu)(wu)(wu)(wu)部(bu)(bu)(bu)）加強電(dian)(dian)子商(shang)務(wu)(wu)(wu)(wu)(wu)領(ling)域知識產(chan)(chan)(chan)(chan)權保護(hu)，研(yan)究進一(yi)步加大(da)網(wang)(wang)(wang)絡商(shang)業(ye)方法領(ling)域發(fa)明專(zhuan)利(li)保護(hu)力度。（工(gong)業(ye)和(he)信息(xi)化部(bu)(bu)(bu)、商(shang)務(wu)(wu)(wu)(wu)(wu)部(bu)(bu)(bu)、海關總署、工(gong)商(shang)總局(ju)(ju)、新聞出(chu)版廣電(dian)(dian)總局(ju)(ju)、知識產(chan)(chan)(chan)(chan)權局(ju)(ju)等部(bu)(bu)(bu)門按職(zhi)責分(fen)(fen)工(gong)分(fen)(fen)別負(fu)責）進一(yi)步加大(da)政府利(li)用(yong)電(dian)(dian)子商(shang)務(wu)(wu)(wu)(wu)(wu)平臺進行(xing)采購的(de)(de)力度。（財政部(bu)(bu)(bu)）各級政府部(bu)(bu)(bu)門不(bu)(bu)得通過行(xing)政命令(ling)指定為(wei)(wei)電(dian)(dian)子商(shang)務(wu)(wu)(wu)(wu)(wu)提供(gong)公共(gong)服務(wu)(wu)(wu)(wu)(wu)的(de)(de)供(gong)應商(shang)，不(bu)(bu)得濫(lan)用(yong)行(xing)政權力排除(chu)、限(xian)制電(dian)(dian)子商(shang)務(wu)(wu)(wu)(wu)(wu)的(de)(de)競(jing)(jing)爭(zheng)(zheng)。（有關部(bu)(bu)(bu)門按職(zhi)責分(fen)(fen)工(gong)分(fen)(fen)別負(fu)責）
三(san)、促進(jin)就業創業
（八）鼓勵(li)電(dian)(dian)子(zi)(zi)商(shang)(shang)務(wu)(wu)領域就業(ye)(ye)創(chuang)(chuang)(chuang)業(ye)(ye)。把(ba)發展電(dian)(dian)子(zi)(zi)商(shang)(shang)務(wu)(wu)促進就業(ye)(ye)納入各地(di)就業(ye)(ye)發展規(gui)(gui)劃和(he)電(dian)(dian)子(zi)(zi)商(shang)(shang)務(wu)(wu)發展整體(ti)規(gui)(gui)劃。建立電(dian)(dian)子(zi)(zi)商(shang)(shang)務(wu)(wu)就業(ye)(ye)和(he)社會保障指(zhi)標統計制(zhi)度。經(jing)工商(shang)(shang)登記注(zhu)冊的網(wang)絡(luo)商(shang)(shang)戶(hu)從(cong)(cong)業(ye)(ye)人(ren)(ren)員(yuan)，同等享受各項(xiang)就業(ye)(ye)創(chuang)(chuang)(chuang)業(ye)(ye)扶(fu)持(chi)(chi)政(zheng)策。未進行工商(shang)(shang)登記注(zhu)冊的網(wang)絡(luo)商(shang)(shang)戶(hu)從(cong)(cong)業(ye)(ye)人(ren)(ren)員(yuan)，可(ke)認定為(wei)靈活就業(ye)(ye)人(ren)(ren)員(yuan)，享受靈活就業(ye)(ye)人(ren)(ren)員(yuan)扶(fu)持(chi)(chi)政(zheng)策，其中在(zai)網(wang)絡(luo)平臺實名注(zhu)冊、穩(wen)定經(jing)營(ying)且信(xin)譽良(liang)好的網(wang)絡(luo)商(shang)(shang)戶(hu)創(chuang)(chuang)(chuang)業(ye)(ye)者(zhe)，可(ke)按規(gui)(gui)定享受小額擔保貸款及(ji)貼息政(zheng)策。支持(chi)(chi)中小微企業(ye)(ye)應用電(dian)(dian)子(zi)(zi)商(shang)(shang)務(wu)(wu)、拓展業(ye)(ye)務(wu)(wu)領域，鼓勵(li)有條(tiao)件的地(di)區(qu)建設(she)電(dian)(dian)子(zi)(zi)商(shang)(shang)務(wu)(wu)創(chuang)(chuang)(chuang)業(ye)(ye)園(yuan)區(qu)，指(zhi)導(dao)各類創(chuang)(chuang)(chuang)業(ye)(ye)孵(fu)化基地(di)為(wei)電(dian)(dian)子(zi)(zi)商(shang)(shang)務(wu)(wu)創(chuang)(chuang)(chuang)業(ye)(ye)人(ren)(ren)員(yuan)提供(gong)(gong)場地(di)支持(chi)(chi)和(he)創(chuang)(chuang)(chuang)業(ye)(ye)孵(fu)化服務(wu)(wu)。加強電(dian)(dian)子(zi)(zi)商(shang)(shang)務(wu)(wu)企業(ye)(ye)用工服務(wu)(wu)，完善(shan)電(dian)(dian)子(zi)(zi)商(shang)(shang)務(wu)(wu)人(ren)(ren)才供(gong)(gong)求(qiu)信(xin)息對接機制(zhi)。（人(ren)(ren)力資(zi)源(yuan)社會保障部、工業(ye)(ye)和(he)信(xin)息化部、商(shang)(shang)務(wu)(wu)部、統計局，地(di)方各級人(ren)(ren)民政(zheng)府）
（九(jiu)）加(jia)(jia)強人(ren)才(cai)培(pei)(pei)養(yang)培(pei)(pei)訓(xun)(xun)(xun)。支持(chi)學校、企業(ye)(ye)(ye)及社會(hui)(hui)組(zu)織(zhi)合作辦(ban)學，探索實訓(xun)(xun)(xun)式電(dian)子(zi)商(shang)(shang)(shang)務(wu)(wu)(wu)(wu)(wu)(wu)人(ren)才(cai)培(pei)(pei)養(yang)與培(pei)(pei)訓(xun)(xun)(xun)機(ji)制。推進國家電(dian)子(zi)商(shang)(shang)(shang)務(wu)(wu)(wu)(wu)(wu)(wu)專(zhuan)業(ye)(ye)(ye)技(ji)(ji)(ji)術人(ren)才(cai)知(zhi)識更新工程，指導各(ge)類培(pei)(pei)訓(xun)(xun)(xun)機(ji)構(gou)(gou)增(zeng)加(jia)(jia)電(dian)子(zi)商(shang)(shang)(shang)務(wu)(wu)(wu)(wu)(wu)(wu)技(ji)(ji)(ji)能(neng)(neng)培(pei)(pei)訓(xun)(xun)(xun)項目，支持(chi)電(dian)子(zi)商(shang)(shang)(shang)務(wu)(wu)(wu)(wu)(wu)(wu)企業(ye)(ye)(ye)開(kai)展崗前培(pei)(pei)訓(xun)(xun)(xun)、技(ji)(ji)(ji)能(neng)(neng)提升培(pei)(pei)訓(xun)(xun)(xun)和高(gao)(gao)技(ji)(ji)(ji)能(neng)(neng)人(ren)才(cai)培(pei)(pei)訓(xun)(xun)(xun)，加(jia)(jia)快培(pei)(pei)養(yang)電(dian)子(zi)商(shang)(shang)(shang)務(wu)(wu)(wu)(wu)(wu)(wu)領域的(de)高(gao)(gao)素質專(zhuan)門(men)人(ren)才(cai)和技(ji)(ji)(ji)術技(ji)(ji)(ji)能(neng)(neng)人(ren)才(cai)。參加(jia)(jia)職(zhi)(zhi)業(ye)(ye)(ye)培(pei)(pei)訓(xun)(xun)(xun)和職(zhi)(zhi)業(ye)(ye)(ye)技(ji)(ji)(ji)能(neng)(neng)鑒定的(de)人(ren)員，以及組(zu)織(zhi)職(zhi)(zhi)工培(pei)(pei)訓(xun)(xun)(xun)的(de)電(dian)子(zi)商(shang)(shang)(shang)務(wu)(wu)(wu)(wu)(wu)(wu)企業(ye)(ye)(ye)，可(ke)按規定享受職(zhi)(zhi)業(ye)(ye)(ye)培(pei)(pei)訓(xun)(xun)(xun)補(bu)(bu)貼和職(zhi)(zhi)業(ye)(ye)(ye)技(ji)(ji)(ji)能(neng)(neng)鑒定補(bu)(bu)貼政(zheng)策。鼓勵有條件(jian)的(de)職(zhi)(zhi)業(ye)(ye)(ye)院校、社會(hui)(hui)培(pei)(pei)訓(xun)(xun)(xun)機(ji)構(gou)(gou)和電(dian)子(zi)商(shang)(shang)(shang)務(wu)(wu)(wu)(wu)(wu)(wu)企業(ye)(ye)(ye)開(kai)展網(wang)絡創業(ye)(ye)(ye)培(pei)(pei)訓(xun)(xun)(xun)。（人(ren)力資源社會(hui)(hui)保(bao)障部(bu)、商(shang)(shang)(shang)務(wu)(wu)(wu)(wu)(wu)(wu)部(bu)、教(jiao)育部(bu)、財政(zheng)部(bu)）
（十）保(bao)障從業(ye)人(ren)員(yuan)(yuan)勞(lao)動(dong)權益。規(gui)(gui)范(fan)電(dian)子商(shang)務企(qi)業(ye)特別是網絡商(shang)戶(hu)勞(lao)動(dong)用工(gong)，經(jing)工(gong)商(shang)登(deng)記注冊取得營(ying)業(ye)執照的(de)(de)，應(ying)與(yu)招用的(de)(de)勞(lao)動(dong)者(zhe)依法(fa)簽訂勞(lao)動(dong)合同；未(wei)進行工(gong)商(shang)登(deng)記注冊的(de)(de)，也可(ke)(ke)參(can)照勞(lao)動(dong)合同法(fa)相關規(gui)(gui)定(ding)(ding)與(yu)勞(lao)動(dong)者(zhe)簽訂民事(shi)協(xie)議，明確雙(shuang)方(fang)的(de)(de)權利、責任和(he)義務。按規(gui)(gui)定(ding)(ding)將(jiang)網絡從業(ye)人(ren)員(yuan)(yuan)納(na)入各項(xiang)社(she)會(hui)保(bao)險(xian)(xian)(xian)(xian)，對未(wei)進行工(gong)商(shang)登(deng)記注冊的(de)(de)網絡商(shang)戶(hu)，其(qi)從業(ye)人(ren)員(yuan)(yuan)可(ke)(ke)按靈活就業(ye)人(ren)員(yuan)(yuan)參(can)保(bao)繳費(fei)辦(ban)法(fa)參(can)加社(she)會(hui)保(bao)險(xian)(xian)(xian)(xian)。符(fu)合條件的(de)(de)就業(ye)困(kun)難人(ren)員(yuan)(yuan)和(he)高校(xiao)畢業(ye)生，可(ke)(ke)享受(shou)(shou)靈活就業(ye)人(ren)員(yuan)(yuan)社(she)會(hui)保(bao)險(xian)(xian)(xian)(xian)補貼政(zheng)策(ce)。長期雇(gu)用5人(ren)及以(yi)上的(de)(de)網絡商(shang)戶(hu)，可(ke)(ke)在工(gong)商(shang)注冊地進行社(she)會(hui)保(bao)險(xian)(xian)(xian)(xian)登(deng)記，參(can)加企(qi)業(ye)職工(gong)的(de)(de)各項(xiang)社(she)會(hui)保(bao)險(xian)(xian)(xian)(xian)。滿足(zu)統籌地區(qu)社(she)會(hui)保(bao)險(xian)(xian)(xian)(xian)優惠政(zheng)策(ce)條件的(de)(de)網絡商(shang)戶(hu)，可(ke)(ke)享受(shou)(shou)社(she)會(hui)保(bao)險(xian)(xian)(xian)(xian)優惠政(zheng)策(ce)。（人(ren)力資(zi)源社(she)會(hui)保(bao)障部）
四、推動轉(zhuan)型升(sheng)級(ji)
（十一(yi)）創新服(fu)務(wu)(wu)(wu)民生方式(shi)(shi)。積極拓展(zhan)(zhan)信息消(xiao)費新渠道，創新移動(dong)電(dian)子(zi)商(shang)(shang)務(wu)(wu)(wu)應(ying)用(yong)，支(zhi)持(chi)面向城鄉居民社區提供日常消(xiao)費、家政服(fu)務(wu)(wu)(wu)、遠(yuan)程(cheng)繳費、健(jian)康醫療等商(shang)(shang)業和綜合(he)服(fu)務(wu)(wu)(wu)的電(dian)子(zi)商(shang)(shang)務(wu)(wu)(wu)平(ping)臺(tai)發(fa)展(zhan)(zhan)。加快推(tui)動(dong)傳統媒體(ti)(ti)與新興媒體(ti)(ti)深度融合(he)，提升文(wen)化(hua)(hua)企業網(wang)絡(luo)服(fu)務(wu)(wu)(wu)能力，支(zhi)持(chi)文(wen)化(hua)(hua)產品電(dian)子(zi)商(shang)(shang)務(wu)(wu)(wu)平(ping)臺(tai)發(fa)展(zhan)(zhan)，規范(fan)網(wang)絡(luo)文(wen)化(hua)(hua)市場(chang)。支(zhi)持(chi)教育、會展(zhan)(zhan)、咨詢、廣告、餐飲、娛樂等服(fu)務(wu)(wu)(wu)企業深化(hua)(hua)電(dian)子(zi)商(shang)(shang)務(wu)(wu)(wu)應(ying)用(yong)。（有關部門按職(zhi)責(ze)分工分別負(fu)責(ze)）鼓勵支(zhi)持(chi)旅(lv)游景點、酒店等開展(zhan)(zhan)線上(shang)營銷，規范(fan)發(fa)展(zhan)(zhan)在線旅(lv)游預訂市場(chang)，推(tui)動(dong)旅(lv)游在線服(fu)務(wu)(wu)(wu)模式(shi)(shi)創新。（旅(lv)游局、工商(shang)(shang)總(zong)局）加快建立全國(guo)12315互聯網(wang)平(ping)臺(tai)，完善網(wang)上(shang)交易(yi)在線投訴及售后維權機制，研究制定7天無(wu)理由退貨實(shi)施細則，促進網(wang)絡(luo)購物消(xiao)費健(jian)康快速發(fa)展(zhan)(zhan)。（工商(shang)(shang)總(zong)局）
（十二）推動(dong)傳統商(shang)(shang)(shang)貿流(liu)通企業(ye)發展電(dian)子商(shang)(shang)(shang)務(wu)。鼓勵有條件的(de)大型(xing)零(ling)售企業(ye)開辦網上商(shang)(shang)(shang)城(cheng)，積極利用(yong)移(yi)動(dong)互(hu)聯(lian)網、地理位置服(fu)(fu)務(wu)、大數(shu)據等(deng)信息技術提升流(liu)通效率和服(fu)(fu)務(wu)質量(liang)。支持(chi)中小零(ling)售企業(ye)與電(dian)子商(shang)(shang)(shang)務(wu)平臺優(you)勢互(hu)補，加(jia)強服(fu)(fu)務(wu)資源整合，促進線(xian)(xian)上交易(yi)與線(xian)(xian)下交易(yi)融(rong)合互(hu)動(dong)。（商(shang)(shang)(shang)務(wu)部(bu)）推動(dong)各類專業(ye)市(shi)(shi)場(chang)建設網上市(shi)(shi)場(chang)，通過線(xian)(xian)上線(xian)(xian)下融(rong)合，加(jia)速向網絡(luo)化(hua)市(shi)(shi)場(chang)轉型(xing)，研究(jiu)完善(shan)(shan)能源、化(hua)工、鋼(gang)鐵、林(lin)業(ye)等(deng)行(xing)業(ye)電(dian)子商(shang)(shang)(shang)務(wu)平臺規范發展的(de)相關措施。（有關部(bu)門按職責分工分別負責）制定完善(shan)(shan)互(hu)聯(lian)網食(shi)品(pin)(pin)(pin)藥(yao)品(pin)(pin)(pin)經營監督(du)管(guan)理辦法(fa)，規范食(shi)品(pin)(pin)(pin)、保健食(shi)品(pin)(pin)(pin)、藥(yao)品(pin)(pin)(pin)、化(hua)妝品(pin)(pin)(pin)、醫療器(qi)械網絡(luo)經營行(xing)為(wei)，加(jia)強互(hu)聯(lian)網食(shi)品(pin)(pin)(pin)藥(yao)品(pin)(pin)(pin)市(shi)(shi)場(chang)監測(ce)監管(guan)體系建設，推動(dong)醫藥(yao)電(dian)子商(shang)(shang)(shang)務(wu)發展。（食(shi)品(pin)(pin)(pin)藥(yao)品(pin)(pin)(pin)監管(guan)總局(ju)、衛生計(ji)生委、商(shang)(shang)(shang)務(wu)部(bu)）
（十(shi)三）積極(ji)發(fa)(fa)展(zhan)(zhan)農村(cun)(cun)電子商(shang)(shang)(shang)務(wu)(wu)。加強互聯網與農業(ye)(ye)(ye)(ye)農村(cun)(cun)融合發(fa)(fa)展(zhan)(zhan)，引入產(chan)(chan)(chan)(chan)業(ye)(ye)(ye)(ye)鏈、價值(zhi)鏈、供應(ying)鏈等現(xian)代管(guan)理理念和方式，研究(jiu)制(zhi)定促(cu)進(jin)(jin)農村(cun)(cun)電子商(shang)(shang)(shang)務(wu)(wu)發(fa)(fa)展(zhan)(zhan)的意見(jian)，出(chu)臺(tai)支持政策措施。（商(shang)(shang)(shang)務(wu)(wu)部(bu)(bu)(bu)(bu)、農業(ye)(ye)(ye)(ye)部(bu)(bu)(bu)(bu)）加強鮮活農產(chan)(chan)(chan)(chan)品(pin)(pin)(pin)(pin)標準體(ti)系(xi)、動植(zhi)物檢疫體(ti)系(xi)、安全追溯體(ti)系(xi)、質量保障(zhang)與安全監管(guan)體(ti)系(xi)建(jian)設，大力發(fa)(fa)展(zhan)(zhan)農產(chan)(chan)(chan)(chan)品(pin)(pin)(pin)(pin)冷鏈基礎(chu)設施。（質檢總局、發(fa)(fa)展(zhan)(zhan)改革委、商(shang)(shang)(shang)務(wu)(wu)部(bu)(bu)(bu)(bu)、農業(ye)(ye)(ye)(ye)部(bu)(bu)(bu)(bu)、食品(pin)(pin)(pin)(pin)藥品(pin)(pin)(pin)(pin)監管(guan)總局）開(kai)展(zhan)(zhan)電子商(shang)(shang)(shang)務(wu)(wu)進(jin)(jin)農村(cun)(cun)綜(zong)合示范，推動信(xin)息進(jin)(jin)村(cun)(cun)入戶，利用“萬村(cun)(cun)千鄉”市場網絡改善農村(cun)(cun)地區電子商(shang)(shang)(shang)務(wu)(wu)服(fu)(fu)務(wu)(wu)環境(jing)。（商(shang)(shang)(shang)務(wu)(wu)部(bu)(bu)(bu)(bu)、農業(ye)(ye)(ye)(ye)部(bu)(bu)(bu)(bu)）建(jian)設地理標志(zhi)產(chan)(chan)(chan)(chan)品(pin)(pin)(pin)(pin)技術標準體(ti)系(xi)和產(chan)(chan)(chan)(chan)品(pin)(pin)(pin)(pin)質量保證(zheng)體(ti)系(xi)，支持利用電子商(shang)(shang)(shang)務(wu)(wu)平(ping)臺(tai)宣傳和銷售(shou)地理標志(zhi)產(chan)(chan)(chan)(chan)品(pin)(pin)(pin)(pin)，鼓(gu)勵電子商(shang)(shang)(shang)務(wu)(wu)平(ping)臺(tai)服(fu)(fu)務(wu)(wu)“一村(cun)(cun)一品(pin)(pin)(pin)(pin)”，促(cu)進(jin)(jin)品(pin)(pin)(pin)(pin)牌(pai)農產(chan)(chan)(chan)(chan)品(pin)(pin)(pin)(pin)走(zou)出(chu)去(qu)。鼓(gu)勵農業(ye)(ye)(ye)(ye)生(sheng)產(chan)(chan)(chan)(chan)資料企業(ye)(ye)(ye)(ye)發(fa)(fa)展(zhan)(zhan)電子商(shang)(shang)(shang)務(wu)(wu)。（農業(ye)(ye)(ye)(ye)部(bu)(bu)(bu)(bu)、質檢總局、工(gong)商(shang)(shang)(shang)總局）支持林(lin)(lin)(lin)業(ye)(ye)(ye)(ye)電子商(shang)(shang)(shang)務(wu)(wu)發(fa)(fa)展(zhan)(zhan)，逐步建(jian)立(li)林(lin)(lin)(lin)產(chan)(chan)(chan)(chan)品(pin)(pin)(pin)(pin)交易誠信(xin)體(ti)系(xi)、林(lin)(lin)(lin)產(chan)(chan)(chan)(chan)品(pin)(pin)(pin)(pin)和林(lin)(lin)(lin)權交易服(fu)(fu)務(wu)(wu)體(ti)系(xi)。（林(lin)(lin)(lin)業(ye)(ye)(ye)(ye)局）
（十四(si)）創(chuang)新工業(ye)(ye)生(sheng)產(chan)(chan)組織方式(shi)。支持生(sheng)產(chan)(chan)制(zhi)造(zao)企業(ye)(ye)深化物聯網(wang)、云計(ji)(ji)算、大數據、三維（3D）設(she)計(ji)(ji)及打印等(deng)(deng)信(xin)(xin)息(xi)技(ji)(ji)術在生(sheng)產(chan)(chan)制(zhi)造(zao)各環節(jie)的應用，建(jian)立(li)與客戶電(dian)(dian)子商(shang)(shang)務(wu)(wu)(wu)系(xi)統對(dui)接的網(wang)絡制(zhi)造(zao)管(guan)理系(xi)統，提高(gao)加(jia)工訂(ding)單的響應速度及柔性(xing)(xing)制(zhi)造(zao)能力；面(mian)向網(wang)絡消費者個(ge)性(xing)(xing)化需(xu)求(qiu)(qiu)，建(jian)立(li)網(wang)絡化經營(ying)管(guan)理模式(shi)，發展“以銷定(ding)產(chan)(chan)”及“個(ge)性(xing)(xing)化定(ding)制(zhi)”生(sheng)產(chan)(chan)方式(shi)。（工業(ye)(ye)和(he)(he)信(xin)(xin)息(xi)化部(bu)、科技(ji)(ji)部(bu)、商(shang)(shang)務(wu)(wu)(wu)部(bu)）鼓(gu)勵(li)電(dian)(dian)子商(shang)(shang)務(wu)(wu)(wu)企業(ye)(ye)大力開展品牌經營(ying)，優化配置研發、設(she)計(ji)(ji)、生(sheng)產(chan)(chan)、物流等(deng)(deng)優勢資(zi)源，滿(man)足網(wang)絡消費者需(xu)求(qiu)(qiu)。（商(shang)(shang)務(wu)(wu)(wu)部(bu)、工商(shang)(shang)總局、質檢總局）鼓(gu)勵(li)創(chuang)意服(fu)務(wu)(wu)(wu)，探索建(jian)立(li)生(sheng)產(chan)(chan)性(xing)(xing)創(chuang)新服(fu)務(wu)(wu)(wu)平臺，面(mian)向初創(chuang)企業(ye)(ye)及創(chuang)意群體提供(gong)設(she)計(ji)(ji)、測(ce)試、生(sheng)產(chan)(chan)、融(rong)資(zi)、運(yun)營(ying)等(deng)(deng)創(chuang)新創(chuang)業(ye)(ye)服(fu)務(wu)(wu)(wu)。（工業(ye)(ye)和(he)(he)信(xin)(xin)息(xi)化部(bu)、科技(ji)(ji)部(bu)）
（十五）推廣(guang)金融(rong)服務(wu)新(xin)工具。建設(she)完善移動金融(rong)安(an)全(quan)可信(xin)公共服務(wu)平臺，制定(ding)相(xiang)關應(ying)(ying)用服務(wu)的政策措施，推動金融(rong)機構、電(dian)(dian)(dian)信(xin)運營商(shang)(shang)、銀(yin)行(xing)卡清(qing)算機構、支(zhi)付(fu)(fu)機構、電(dian)(dian)(dian)子(zi)商(shang)(shang)務(wu)企業(ye)等加(jia)強合(he)(he)作，實現移動金融(rong)在電(dian)(dian)(dian)子(zi)商(shang)(shang)務(wu)領域的規模(mo)化(hua)應(ying)(ying)用；推廣(guang)應(ying)(ying)用具有硬件數(shu)字證書(shu)、采(cai)用國家密(mi)碼行(xing)政主管部(bu)門(men)規定(ding)算法的移動智能終端，保障移動電(dian)(dian)(dian)子(zi)商(shang)(shang)務(wu)交(jiao)易的安(an)全(quan)性(xing)和(he)真實性(xing)；制定(ding)在線(xian)支(zhi)付(fu)(fu)標準規范和(he)制度(du)，提升(sheng)電(dian)(dian)(dian)子(zi)商(shang)(shang)務(wu)在線(xian)支(zhi)付(fu)(fu)的安(an)全(quan)性(xing)，滿足(zu)電(dian)(dian)(dian)子(zi)商(shang)(shang)務(wu)交(jiao)易及(ji)公共服務(wu)領域金融(rong)服務(wu)需求；鼓勵商(shang)(shang)業(ye)銀(yin)行(xing)與電(dian)(dian)(dian)子(zi)商(shang)(shang)務(wu)企業(ye)開展多元(yuan)化(hua)金融(rong)服務(wu)合(he)(he)作，提升(sheng)電(dian)(dian)(dian)子(zi)商(shang)(shang)務(wu)服務(wu)質量和(he)效率。（人民(min)銀(yin)行(xing)、密(mi)碼局、國家標準委）
（十六）規范(fan)網絡化(hua)金(jin)融(rong)服務(wu)(wu)新(xin)(xin)產(chan)品(pin)。鼓勵證券(quan)、保(bao)(bao)(bao)(bao)險(xian)(xian)(xian)(xian)(xian)、公募基金(jin)等(deng)企(qi)業(ye)和機構(gou)依法(fa)(fa)進行網絡化(hua)創新(xin)(xin)，完善互聯(lian)網保(bao)(bao)(bao)(bao)險(xian)(xian)(xian)(xian)(xian)產(chan)品(pin)審核(he)和信(xin)息披露(lu)制度，探索(suo)建立適應互聯(lian)網證券(quan)、保(bao)(bao)(bao)(bao)險(xian)(xian)(xian)(xian)(xian)、公募基金(jin)產(chan)品(pin)銷(xiao)售等(deng)互聯(lian)網金(jin)融(rong)活(huo)動(dong)的(de)新(xin)(xin)型監管方式(shi)。（人民銀行、證監會(hui)、保(bao)(bao)(bao)(bao)監會(hui)）規范(fan)保(bao)(bao)(bao)(bao)險(xian)(xian)(xian)(xian)(xian)業(ye)電子(zi)商務(wu)(wu)平(ping)臺(tai)建設，研究制定電子(zi)商務(wu)(wu)涉及的(de)信(xin)用(yong)保(bao)(bao)(bao)(bao)證保(bao)(bao)(bao)(bao)險(xian)(xian)(xian)(xian)(xian)的(de)相關扶持政策，鼓勵發展(zhan)小微企(qi)業(ye)信(xin)貸(dai)信(xin)用(yong)保(bao)(bao)(bao)(bao)險(xian)(xian)(xian)(xian)(xian)、個(ge)人消費履約保(bao)(bao)(bao)(bao)證保(bao)(bao)(bao)(bao)險(xian)(xian)(xian)(xian)(xian)等(deng)新(xin)(xin)業(ye)務(wu)(wu)，擴大信(xin)用(yong)保(bao)(bao)(bao)(bao)險(xian)(xian)(xian)(xian)(xian)保(bao)(bao)(bao)(bao)單融(rong)資范(fan)圍(wei)。完善在線旅游服務(wu)(wu)企(qi)業(ye)投保(bao)(bao)(bao)(bao)辦(ban)法(fa)(fa)。（保(bao)(bao)(bao)(bao)監會(hui)、銀監會(hui)、旅游局(ju)按職責分工分別負責）
五(wu)、完善物(wu)流(liu)基礎設施
（十七）支持(chi)(chi)物(wu)(wu)流(liu)(liu)配(pei)送終端(duan)及智(zhi)(zhi)(zhi)慧物(wu)(wu)流(liu)(liu)平(ping)臺建(jian)設(she)。推動跨(kua)地(di)(di)區跨(kua)行(xing)業(ye)(ye)的(de)智(zhi)(zhi)(zhi)慧物(wu)(wu)流(liu)(liu)信息平(ping)臺建(jian)設(she)，鼓(gu)勵(li)在法律規定范圍內發展(zhan)(zhan)共(gong)(gong)同(tong)(tong)配(pei)送等(deng)(deng)物(wu)(wu)流(liu)(liu)配(pei)送組織新模式。（交(jiao)通運(yun)輸部(bu)、商(shang)務(wu)部(bu)、郵(you)(you)政(zheng)(zheng)局(ju)、發展(zhan)(zhan)改革委(wei)）支持(chi)(chi)物(wu)(wu)流(liu)(liu)（快(kuai)遞(di)(di)）配(pei)送站、智(zhi)(zhi)(zhi)能(neng)快(kuai)件箱(xiang)等(deng)(deng)物(wu)(wu)流(liu)(liu)設(she)施建(jian)設(she)，鼓(gu)勵(li)社區物(wu)(wu)業(ye)(ye)、村級信息服務(wu)站（點）、便利店等(deng)(deng)提(ti)供(gong)快(kuai)件派送服務(wu)。支持(chi)(chi)快(kuai)遞(di)(di)服務(wu)網(wang)絡向農(nong)村地(di)(di)區延伸。（地(di)(di)方各級人民政(zheng)(zheng)府，商(shang)務(wu)部(bu)、郵(you)(you)政(zheng)(zheng)局(ju)、農(nong)業(ye)(ye)部(bu)按(an)職(zhi)責(ze)(ze)分(fen)(fen)工(gong)分(fen)(fen)別(bie)負責(ze)(ze)）推進(jin)電子(zi)商(shang)務(wu)與物(wu)(wu)流(liu)(liu)快(kuai)遞(di)(di)協同(tong)(tong)發展(zhan)(zhan)。（財(cai)政(zheng)(zheng)部(bu)、商(shang)務(wu)部(bu)、郵(you)(you)政(zheng)(zheng)局(ju)）鼓(gu)勵(li)學校(xiao)(xiao)、快(kuai)遞(di)(di)企(qi)業(ye)(ye)、第三方主體因地(di)(di)制宜加強合作，通過設(she)置智(zhi)(zhi)(zhi)能(neng)快(kuai)件箱(xiang)或快(kuai)件收發室、委(wei)托校(xiao)(xiao)園郵(you)(you)政(zheng)(zheng)局(ju)所代為投遞(di)(di)、建(jian)立共(gong)(gong)同(tong)(tong)配(pei)送站點等(deng)(deng)方式，促進(jin)快(kuai)遞(di)(di)進(jin)校(xiao)(xiao)園。（地(di)(di)方各級人民政(zheng)(zheng)府，郵(you)(you)政(zheng)(zheng)局(ju)、商(shang)務(wu)部(bu)、教(jiao)育部(bu)）根據執法需求，研究推動被(bei)監管人員生活物(wu)(wu)資電子(zi)商(shang)務(wu)和(he)智(zhi)(zhi)(zhi)能(neng)配(pei)送。（司(si)法部(bu)）有條件的(de)城市應將(jiang)配(pei)套建(jian)設(she)物(wu)(wu)流(liu)(liu)（快(kuai)遞(di)(di)）配(pei)送站、智(zhi)(zhi)(zhi)能(neng)終端(duan)設(she)施納入(ru)城市社區發展(zhan)(zhan)規劃，鼓(gu)勵(li)電子(zi)商(shang)務(wu)企(qi)業(ye)(ye)和(he)物(wu)(wu)流(liu)(liu)（快(kuai)遞(di)(di)）企(qi)業(ye)(ye)對網(wang)絡購物(wu)(wu)商(shang)品包裝物(wu)(wu)進(jin)行(xing)回收和(he)循環利用。（有關部(bu)門按(an)職(zhi)責(ze)(ze)分(fen)(fen)工(gong)分(fen)(fen)別(bie)負責(ze)(ze)）
（十八）規(gui)范物(wu)(wu)流(liu)配(pei)送車(che)輛(liang)(liang)管理(li)(li)。各(ge)地區(qu)要按照有關規(gui)定(ding)，推動(dong)城市(shi)(shi)配(pei)送車(che)輛(liang)(liang)的標準(zhun)化、專業(ye)化發展；制定(ding)并實施(shi)城市(shi)(shi)配(pei)送用汽車(che)、電(dian)動(dong)三(san)輪車(che)等(deng)車(che)輛(liang)(liang)管理(li)(li)辦法(fa)，強化城市(shi)(shi)配(pei)送運(yun)(yun)力需(xu)求管理(li)(li)，保障配(pei)送車(che)輛(liang)(liang)的便利(li)通行；鼓勵采用清潔能源車(che)輛(liang)(liang)開(kai)展物(wu)(wu)流(liu)（快(kuai)遞）配(pei)送業(ye)務，支持充電(dian)、加氣等(deng)設施(shi)建設；合理(li)(li)規(gui)劃物(wu)(wu)流(liu)（快(kuai)遞）配(pei)送車(che)輛(liang)(liang)通行路線和貨物(wu)(wu)裝卸搬運(yun)(yun)地點。對(dui)物(wu)(wu)流(liu)（快(kuai)遞）配(pei)送車(che)輛(liang)(liang)采取通行證管理(li)(li)的城市(shi)(shi)，應明確管理(li)(li)部(bu)門、公開(kai)準(zhun)入條件、引入社會監督。（地方(fang)各(ge)級人民政府）
（十九）合理布局(ju)(ju)物(wu)流(liu)倉儲設(she)(she)施(shi)。完善倉儲建設(she)(she)標準體(ti)(ti)系，鼓勵現代(dai)化倉儲設(she)(she)施(shi)建設(she)(she)，加強偏遠地(di)(di)區(qu)倉儲設(she)(she)施(shi)建設(she)(she)。（住(zhu)房城鄉建設(she)(she)部、公安部、發展改革委、商務(wu)部、林業局(ju)(ju)）各(ge)(ge)地(di)(di)區(qu)要在城鄉規劃(hua)(hua)中合理規劃(hua)(hua)布局(ju)(ju)物(wu)流(liu)倉儲用(yong)(yong)地(di)(di)，在土地(di)(di)利(li)(li)用(yong)(yong)總體(ti)(ti)規劃(hua)(hua)和年度供(gong)地(di)(di)計劃(hua)(hua)中合理安排倉儲建設(she)(she)用(yong)(yong)地(di)(di)，引導社(she)會(hui)資(zi)本(ben)進(jin)行倉儲設(she)(she)施(shi)投資(zi)建設(she)(she)或再(zai)利(li)(li)用(yong)(yong)，嚴禁擅自改變物(wu)流(liu)倉儲用(yong)(yong)地(di)(di)性質。（地(di)(di)方各(ge)(ge)級人民政(zheng)府(fu)）鼓勵物(wu)流(liu)（快(kuai)遞）企業發展“倉配一體(ti)(ti)化”服(fu)務(wu)。（商務(wu)部、郵政(zheng)局(ju)(ju)）
六、提(ti)升對外開(kai)放水平
（二(er)十）加強電(dian)(dian)子商(shang)(shang)務(wu)(wu)國際合作(zuo)。積(ji)極發起或(huo)參與(yu)多雙(shuang)邊或(huo)區域關于(yu)電(dian)(dian)子商(shang)(shang)務(wu)(wu)規(gui)則的(de)談判和(he)交流(liu)合作(zuo)，研究(jiu)建(jian)立(li)我(wo)國與(yu)國際認(ren)(ren)可(ke)組(zu)織的(de)互認(ren)(ren)機制，依托我(wo)國認(ren)(ren)證認(ren)(ren)可(ke)制度(du)和(he)體系，完善電(dian)(dian)子商(shang)(shang)務(wu)(wu)企業和(he)商(shang)(shang)品(pin)的(de)合格評(ping)定(ding)機制，提(ti)升國際組(zu)織和(he)機構對我(wo)國電(dian)(dian)子商(shang)(shang)務(wu)(wu)企業和(he)商(shang)(shang)品(pin)認(ren)(ren)證結果(guo)的(de)認(ren)(ren)可(ke)程度(du)，力爭國際電(dian)(dian)子商(shang)(shang)務(wu)(wu)規(gui)制制定(ding)的(de)主動權和(he)跨境電(dian)(dian)子商(shang)(shang)務(wu)(wu)發展(zhan)的(de)話語(yu)權。（商(shang)(shang)務(wu)(wu)部、質檢總局）
（二十一）提升(sheng)跨(kua)(kua)境(jing)電(dian)子商(shang)務通關(guan)(guan)(guan)效率(lv)。積極推進跨(kua)(kua)境(jing)電(dian)子商(shang)務通關(guan)(guan)(guan)、檢(jian)驗檢(jian)疫、結(jie)匯(hui)、繳進口稅(shui)等關(guan)(guan)(guan)鍵環節“單(dan)一窗口”綜(zong)合(he)服務體系(xi)建設，簡化與(yu)完(wan)(wan)善(shan)跨(kua)(kua)境(jing)電(dian)子商(shang)務貨(huo)物(wu)返修與(yu)退運通關(guan)(guan)(guan)流(liu)程，提高通關(guan)(guan)(guan)效率(lv)。（海關(guan)(guan)(guan)總署、財政部、稅(shui)務總局(ju)、質(zhi)(zhi)檢(jian)總局(ju)、外(wai)匯(hui)局(ju)）探索建立跨(kua)(kua)境(jing)電(dian)子商(shang)務貨(huo)物(wu)負面(mian)清單(dan)、風(feng)險監(jian)測制(zhi)度(du)，完(wan)(wan)善(shan)跨(kua)(kua)境(jing)電(dian)子商(shang)務貨(huo)物(wu)通關(guan)(guan)(guan)與(yu)檢(jian)驗檢(jian)疫監(jian)管(guan)模式，建立跨(kua)(kua)境(jing)電(dian)子商(shang)務及相關(guan)(guan)(guan)物(wu)流(liu)企(qi)業誠信分類管(guan)理(li)制(zhi)度(du)，防止疫病疫情傳入、外(wai)來有害生物(wu)入侵(qin)和物(wu)種資(zi)源流(liu)失。（海關(guan)(guan)(guan)總署、質(zhi)(zhi)檢(jian)總局(ju)按(an)職(zhi)責(ze)分工分別負責(ze)）大(da)力支持中(zhong)國（杭州）跨(kua)(kua)境(jing)電(dian)子商(shang)務綜(zong)合(he)試(shi)驗區(qu)先行先試(shi)，盡快形成可(ke)復制(zhi)、可(ke)推廣的經(jing)驗，加(jia)快在全國范(fan)圍(wei)推廣。（商(shang)務部、發展改革委）
（二(er)十(shi)二(er)）推(tui)動(dong)電子(zi)(zi)(zi)商(shang)(shang)(shang)務(wu)(wu)(wu)(wu)走出去。抓緊研(yan)究制定促進跨境(jing)電子(zi)(zi)(zi)商(shang)(shang)(shang)務(wu)(wu)(wu)(wu)發(fa)(fa)展(zhan)的(de)指導意見(jian)。（商(shang)(shang)(shang)務(wu)(wu)(wu)(wu)部(bu)、發(fa)(fa)展(zhan)改革委(wei)、海關總署、工(gong)業(ye)和(he)信息(xi)化部(bu)、財政部(bu)、人民(min)銀行、稅務(wu)(wu)(wu)(wu)總局(ju)、工(gong)商(shang)(shang)(shang)總局(ju)、質(zhi)檢(jian)總局(ju)、外匯(hui)局(ju)）鼓勵(li)國(guo)家政策性(xing)銀行在業(ye)務(wu)(wu)(wu)(wu)范(fan)圍內加大對(dui)電子(zi)(zi)(zi)商(shang)(shang)(shang)務(wu)(wu)(wu)(wu)企(qi)(qi)業(ye)境(jing)外投(tou)資(zi)并購的(de)貸(dai)款(kuan)支持(chi)，研(yan)究制定針對(dui)電子(zi)(zi)(zi)商(shang)(shang)(shang)務(wu)(wu)(wu)(wu)企(qi)(qi)業(ye)境(jing)外上市的(de)規范(fan)管理政策。（人民(min)銀行、證監會、商(shang)(shang)(shang)務(wu)(wu)(wu)(wu)部(bu)、發(fa)(fa)展(zhan)改革委(wei)、工(gong)業(ye)和(he)信息(xi)化部(bu)）簡化電子(zi)(zi)(zi)商(shang)(shang)(shang)務(wu)(wu)(wu)(wu)企(qi)(qi)業(ye)境(jing)外直(zhi)接投(tou)資(zi)外匯(hui)登記手續，拓寬(kuan)其境(jing)外直(zhi)接投(tou)資(zi)外匯(hui)登記及變更登記業(ye)務(wu)(wu)(wu)(wu)辦理渠道(dao)。（外匯(hui)局(ju)）支持(chi)電子(zi)(zi)(zi)商(shang)(shang)(shang)務(wu)(wu)(wu)(wu)企(qi)(qi)業(ye)建立(li)(li)海外營(ying)銷渠道(dao)，創立(li)(li)自有品牌。各駐外機構應加大對(dui)電子(zi)(zi)(zi)商(shang)(shang)(shang)務(wu)(wu)(wu)(wu)企(qi)(qi)業(ye)走出去的(de)服務(wu)(wu)(wu)(wu)力度(du)。進一(yi)步開放面向(xiang)港澳臺地區(qu)的(de)電子(zi)(zi)(zi)商(shang)(shang)(shang)務(wu)(wu)(wu)(wu)市場，推(tui)動(dong)設立(li)(li)海峽兩岸電子(zi)(zi)(zi)商(shang)(shang)(shang)務(wu)(wu)(wu)(wu)經濟(ji)合(he)作(zuo)實驗區(qu)。鼓勵(li)發(fa)(fa)展(zhan)面向(xiang)“一(yi)帶一(yi)路”沿線國(guo)家的(de)電子(zi)(zi)(zi)商(shang)(shang)(shang)務(wu)(wu)(wu)(wu)合(he)作(zuo)，擴大跨境(jing)電子(zi)(zi)(zi)商(shang)(shang)(shang)務(wu)(wu)(wu)(wu)綜合(he)試(shi)點，建立(li)(li)政府、企(qi)(qi)業(ye)、專(zhuan)家等各個層面的(de)對(dui)話機制，發(fa)(fa)起和(he)主導電子(zi)(zi)(zi)商(shang)(shang)(shang)務(wu)(wu)(wu)(wu)多邊合(he)作(zuo)。（有關部(bu)門按職責分(fen)工(gong)分(fen)別負責）
七、構筑安全保(bao)障防(fang)線
（二十(shi)三）保障電(dian)(dian)子(zi)商務網(wang)(wang)絡(luo)(luo)安(an)(an)全(quan)(quan)。電(dian)(dian)子(zi)商務企(qi)業(ye)(ye)要(yao)按(an)照(zhao)國家(jia)信(xin)息安(an)(an)全(quan)(quan)等(deng)級保護(hu)管(guan)理(li)(li)規范(fan)和技術標準(zhun)相關要(yao)求(qiu)，采用(yong)安(an)(an)全(quan)(quan)可控的(de)信(xin)息設(she)備和網(wang)(wang)絡(luo)(luo)安(an)(an)全(quan)(quan)產品，建設(she)完善網(wang)(wang)絡(luo)(luo)安(an)(an)全(quan)(quan)防護(hu)體系(xi)、數據資源(yuan)安(an)(an)全(quan)(quan)管(guan)理(li)(li)體系(xi)和網(wang)(wang)絡(luo)(luo)安(an)(an)全(quan)(quan)應急處置體系(xi)，鼓勵電(dian)(dian)子(zi)商務企(qi)業(ye)(ye)獲得信(xin)息安(an)(an)全(quan)(quan)管(guan)理(li)(li)體系(xi)認(ren)(ren)證，提高自身信(xin)息安(an)(an)全(quan)(quan)管(guan)理(li)(li)水平。鼓勵電(dian)(dian)子(zi)商務企(qi)業(ye)(ye)加強與網(wang)(wang)絡(luo)(luo)安(an)(an)全(quan)(quan)專業(ye)(ye)服務機構、相關管(guan)理(li)(li)部門的(de)合作，共(gong)享網(wang)(wang)絡(luo)(luo)安(an)(an)全(quan)(quan)威脅(xie)預警信(xin)息，消除(chu)網(wang)(wang)絡(luo)(luo)安(an)(an)全(quan)(quan)隱患，共(gong)同防范(fan)網(wang)(wang)絡(luo)(luo)攻擊破壞、竊取公民個人信(xin)息等(deng)違法犯罪(zui)活動。（公安(an)(an)部、國家(jia)認(ren)(ren)監委、工業(ye)(ye)和信(xin)息化(hua)部、密碼局）
（二十四）確保(bao)(bao)電(dian)子(zi)(zi)商(shang)務(wu)(wu)交易(yi)安全(quan)。研究制(zhi)(zhi)定電(dian)子(zi)(zi)商(shang)務(wu)(wu)交易(yi)安全(quan)管理制(zhi)(zhi)度，明(ming)確電(dian)子(zi)(zi)商(shang)務(wu)(wu)交易(yi)各(ge)方的(de)安全(quan)責任和義務(wu)(wu)。（工(gong)商(shang)總局、工(gong)業和信(xin)(xin)息化部(bu)、公安部(bu)）建立電(dian)子(zi)(zi)認證(zheng)(zheng)(zheng)信(xin)(xin)任體系，促進電(dian)子(zi)(zi)認證(zheng)(zheng)(zheng)機(ji)構數字證(zheng)(zheng)(zheng)書(shu)交叉互認和數字證(zheng)(zheng)(zheng)書(shu)應用的(de)互聯互通，推廣(guang)數字證(zheng)(zheng)(zheng)書(shu)在電(dian)子(zi)(zi)商(shang)務(wu)(wu)交易(yi)領域的(de)應用。建立電(dian)子(zi)(zi)合(he)同等電(dian)子(zi)(zi)交易(yi)憑證(zheng)(zheng)(zheng)的(de)規范管理機(ji)制(zhi)(zhi)，確保(bao)(bao)網(wang)絡(luo)交易(yi)各(ge)方的(de)合(he)法權益。加強電(dian)子(zi)(zi)商(shang)務(wu)(wu)交易(yi)各(ge)方信(xin)(xin)息保(bao)(bao)護，保(bao)(bao)障電(dian)子(zi)(zi)商(shang)務(wu)(wu)消費(fei)者個人信(xin)(xin)息安全(quan)。（工(gong)業和信(xin)(xin)息化部(bu)、工(gong)商(shang)總局、密(mi)碼局等有關部(bu)門按職責分(fen)工(gong)分(fen)別負責）
（二十五）預防和打(da)擊電(dian)子商(shang)(shang)(shang)(shang)(shang)務領(ling)域違(wei)法(fa)(fa)(fa)犯(fan)(fan)罪。電(dian)子商(shang)(shang)(shang)(shang)(shang)務企(qi)業要切實履(lv)行違(wei)禁品(pin)信(xin)息巡查清(qing)理(li)(li)、交易記錄(lu)及日志留存、違(wei)法(fa)(fa)(fa)犯(fan)(fan)罪線索報(bao)告等責任和義務，加強(qiang)對(dui)(dui)銷售管(guan)制商(shang)(shang)(shang)(shang)(shang)品(pin)網絡(luo)(luo)(luo)商(shang)(shang)(shang)(shang)(shang)戶(hu)的(de)資格審查和對(dui)(dui)異常交易、非法(fa)(fa)(fa)交易的(de)監(jian)控，防范電(dian)子商(shang)(shang)(shang)(shang)(shang)務在線支付(fu)給(gei)違(wei)法(fa)(fa)(fa)犯(fan)(fan)罪活(huo)動提供洗錢等便利，并(bing)為打(da)擊網絡(luo)(luo)(luo)違(wei)法(fa)(fa)(fa)犯(fan)(fan)罪提供技術支持。加強(qiang)電(dian)子商(shang)(shang)(shang)(shang)(shang)務企(qi)業與相(xiang)關(guan)管(guan)理(li)(li)部門的(de)協作配合，建(jian)立跨機構合作機制，加大對(dui)(dui)制售假冒偽劣商(shang)(shang)(shang)(shang)(shang)品(pin)、網絡(luo)(luo)(luo)盜竊、網絡(luo)(luo)(luo)詐騙、網上(shang)非法(fa)(fa)(fa)交易等違(wei)法(fa)(fa)(fa)犯(fan)(fan)罪活(huo)動的(de)打(da)擊力度。（公安部、工商(shang)(shang)(shang)(shang)(shang)總局、人民銀(yin)行、銀(yin)監(jian)會、工業和信(xin)息化部、商(shang)(shang)(shang)(shang)(shang)務部等有關(guan)部門按職(zhi)責分工分別負責）
八、健全支撐體系
（二十(shi)六）健全法規標(biao)(biao)(biao)準(zhun)(zhun)體系。加(jia)快推進(jin)(jin)電(dian)(dian)(dian)子(zi)(zi)(zi)(zi)商(shang)(shang)(shang)(shang)務(wu)(wu)(wu)法立(li)法進(jin)(jin)程(cheng)，研究制(zhi)(zhi)定(ding)或適時(shi)修訂相(xiang)關(guan)法規，明(ming)確電(dian)(dian)(dian)子(zi)(zi)(zi)(zi)票據、電(dian)(dian)(dian)子(zi)(zi)(zi)(zi)合同、電(dian)(dian)(dian)子(zi)(zi)(zi)(zi)檢(jian)驗(yan)檢(jian)疫報告和(he)(he)證(zheng)書、各(ge)類(lei)電(dian)(dian)(dian)子(zi)(zi)(zi)(zi)交易(yi)憑證(zheng)等的法律效力，作(zuo)為處理相(xiang)關(guan)業(ye)務(wu)(wu)(wu)的合法憑證(zheng)。（有(you)關(guan)部門按職責(ze)分(fen)工分(fen)別(bie)負(fu)(fu)責(ze)）制(zhi)(zhi)定(ding)適合電(dian)(dian)(dian)子(zi)(zi)(zi)(zi)商(shang)(shang)(shang)(shang)務(wu)(wu)(wu)特點的投(tou)訴管理制(zhi)(zhi)度(du)，制(zhi)(zhi)定(ding)基于統(tong)(tong)一產(chan)品(pin)編碼的電(dian)(dian)(dian)子(zi)(zi)(zi)(zi)商(shang)(shang)(shang)(shang)務(wu)(wu)(wu)交易(yi)產(chan)品(pin)質量(liang)信息發布規范(fan)(fan)，建立(li)電(dian)(dian)(dian)子(zi)(zi)(zi)(zi)商(shang)(shang)(shang)(shang)務(wu)(wu)(wu)糾紛(fen)解決和(he)(he)產(chan)品(pin)質量(liang)擔保責(ze)任機(ji)制(zhi)(zhi)。（工商(shang)(shang)(shang)(shang)總局、質檢(jian)總局等部門按職責(ze)分(fen)工分(fen)別(bie)負(fu)(fu)責(ze)）逐步推行(xing)電(dian)(dian)(dian)子(zi)(zi)(zi)(zi)發票和(he)(he)電(dian)(dian)(dian)子(zi)(zi)(zi)(zi)會(hui)計檔案，完善(shan)相(xiang)關(guan)技術(shu)標(biao)(biao)(biao)準(zhun)(zhun)和(he)(he)規章(zhang)制(zhi)(zhi)度(du)。（稅務(wu)(wu)(wu)總局、財政部、檔案局、國家標(biao)(biao)(biao)準(zhun)(zhun)委(wei)）建立(li)完善(shan)電(dian)(dian)(dian)子(zi)(zi)(zi)(zi)商(shang)(shang)(shang)(shang)務(wu)(wu)(wu)統(tong)(tong)計制(zhi)(zhi)度(du)，擴(kuo)大電(dian)(dian)(dian)子(zi)(zi)(zi)(zi)商(shang)(shang)(shang)(shang)務(wu)(wu)(wu)統(tong)(tong)計的覆蓋(gai)面，增強(qiang)統(tong)(tong)計的及時(shi)性、真實性。（統(tong)(tong)計局、商(shang)(shang)(shang)(shang)務(wu)(wu)(wu)部）統(tong)(tong)一線上線下的商(shang)(shang)(shang)(shang)品(pin)編碼標(biao)(biao)(biao)識，完善(shan)電(dian)(dian)(dian)子(zi)(zi)(zi)(zi)商(shang)(shang)(shang)(shang)務(wu)(wu)(wu)標(biao)(biao)(biao)準(zhun)(zhun)規范(fan)(fan)體系，研究電(dian)(dian)(dian)子(zi)(zi)(zi)(zi)商(shang)(shang)(shang)(shang)務(wu)(wu)(wu)基礎性關(guan)鍵標(biao)(biao)(biao)準(zhun)(zhun)，積極主導和(he)(he)參與制(zhi)(zhi)定(ding)電(dian)(dian)(dian)子(zi)(zi)(zi)(zi)商(shang)(shang)(shang)(shang)務(wu)(wu)(wu)國際標(biao)(biao)(biao)準(zhun)(zhun)。（國家標(biao)(biao)(biao)準(zhun)(zhun)委(wei)、商(shang)(shang)(shang)(shang)務(wu)(wu)(wu)部）
（二十(shi)七(qi)）加強信(xin)(xin)(xin)(xin)(xin)(xin)(xin)用(yong)(yong)(yong)體系建(jian)設(she)。建(jian)立健全電子(zi)(zi)(zi)(zi)商(shang)(shang)(shang)(shang)(shang)(shang)務(wu)(wu)(wu)(wu)(wu)信(xin)(xin)(xin)(xin)(xin)(xin)(xin)用(yong)(yong)(yong)信(xin)(xin)(xin)(xin)(xin)(xin)(xin)息(xi)(xi)管理制(zhi)度，推(tui)動(dong)電子(zi)(zi)(zi)(zi)商(shang)(shang)(shang)(shang)(shang)(shang)務(wu)(wu)(wu)(wu)(wu)企業信(xin)(xin)(xin)(xin)(xin)(xin)(xin)用(yong)(yong)(yong)信(xin)(xin)(xin)(xin)(xin)(xin)(xin)息(xi)(xi)公開。推(tui)進人(ren)(ren)口、法(fa)人(ren)(ren)、商(shang)(shang)(shang)(shang)(shang)(shang)標和(he)產(chan)品(pin)質量等(deng)信(xin)(xin)(xin)(xin)(xin)(xin)(xin)息(xi)(xi)資(zi)源向電子(zi)(zi)(zi)(zi)商(shang)(shang)(shang)(shang)(shang)(shang)務(wu)(wu)(wu)(wu)(wu)企業和(he)信(xin)(xin)(xin)(xin)(xin)(xin)(xin)用(yong)(yong)(yong)服(fu)務(wu)(wu)(wu)(wu)(wu)機(ji)構開放，逐(zhu)步(bu)降低查詢及(ji)利用(yong)(yong)(yong)成本。（工(gong)商(shang)(shang)(shang)(shang)(shang)(shang)總(zong)(zong)(zong)局(ju)(ju)(ju)、商(shang)(shang)(shang)(shang)(shang)(shang)務(wu)(wu)(wu)(wu)(wu)部、公安(an)(an)部、質檢(jian)總(zong)(zong)(zong)局(ju)(ju)(ju)等(deng)部門按職責(ze)分工(gong)分別負責(ze)）促進電子(zi)(zi)(zi)(zi)商(shang)(shang)(shang)(shang)(shang)(shang)務(wu)(wu)(wu)(wu)(wu)信(xin)(xin)(xin)(xin)(xin)(xin)(xin)用(yong)(yong)(yong)信(xin)(xin)(xin)(xin)(xin)(xin)(xin)息(xi)(xi)與社會(hui)(hui)其他(ta)領域相關信(xin)(xin)(xin)(xin)(xin)(xin)(xin)息(xi)(xi)的(de)交換共(gong)享，推(tui)動(dong)電子(zi)(zi)(zi)(zi)商(shang)(shang)(shang)(shang)(shang)(shang)務(wu)(wu)(wu)(wu)(wu)信(xin)(xin)(xin)(xin)(xin)(xin)(xin)用(yong)(yong)(yong)評(ping)價(jia)，建(jian)立健全電子(zi)(zi)(zi)(zi)商(shang)(shang)(shang)(shang)(shang)(shang)務(wu)(wu)(wu)(wu)(wu)領域失信(xin)(xin)(xin)(xin)(xin)(xin)(xin)行(xing)為聯合懲戒機(ji)制(zhi)。（發展改革委、人(ren)(ren)民銀行(xing)、工(gong)商(shang)(shang)(shang)(shang)(shang)(shang)總(zong)(zong)(zong)局(ju)(ju)(ju)、質檢(jian)總(zong)(zong)(zong)局(ju)(ju)(ju)、商(shang)(shang)(shang)(shang)(shang)(shang)務(wu)(wu)(wu)(wu)(wu)部）推(tui)動(dong)電子(zi)(zi)(zi)(zi)商(shang)(shang)(shang)(shang)(shang)(shang)務(wu)(wu)(wu)(wu)(wu)領域應用(yong)(yong)(yong)網絡身份(fen)證，完(wan)善(shan)網店實(shi)名(ming)制(zhi)，鼓勵發展社會(hui)(hui)化的(de)電子(zi)(zi)(zi)(zi)商(shang)(shang)(shang)(shang)(shang)(shang)務(wu)(wu)(wu)(wu)(wu)網站(zhan)可信(xin)(xin)(xin)(xin)(xin)(xin)(xin)認證服(fu)務(wu)(wu)(wu)(wu)(wu)。（公安(an)(an)部、工(gong)商(shang)(shang)(shang)(shang)(shang)(shang)總(zong)(zong)(zong)局(ju)(ju)(ju)、質檢(jian)總(zong)(zong)(zong)局(ju)(ju)(ju)）發展電子(zi)(zi)(zi)(zi)商(shang)(shang)(shang)(shang)(shang)(shang)務(wu)(wu)(wu)(wu)(wu)可信(xin)(xin)(xin)(xin)(xin)(xin)(xin)交易保(bao)(bao)障公共(gong)服(fu)務(wu)(wu)(wu)(wu)(wu)，完(wan)善(shan)電子(zi)(zi)(zi)(zi)商(shang)(shang)(shang)(shang)(shang)(shang)務(wu)(wu)(wu)(wu)(wu)信(xin)(xin)(xin)(xin)(xin)(xin)(xin)用(yong)(yong)(yong)服(fu)務(wu)(wu)(wu)(wu)(wu)保(bao)(bao)障制(zhi)度，推(tui)動(dong)信(xin)(xin)(xin)(xin)(xin)(xin)(xin)用(yong)(yong)(yong)調查、信(xin)(xin)(xin)(xin)(xin)(xin)(xin)用(yong)(yong)(yong)評(ping)估、信(xin)(xin)(xin)(xin)(xin)(xin)(xin)用(yong)(yong)(yong)擔保(bao)(bao)等(deng)第三方信(xin)(xin)(xin)(xin)(xin)(xin)(xin)用(yong)(yong)(yong)服(fu)務(wu)(wu)(wu)(wu)(wu)和(he)產(chan)品(pin)在電子(zi)(zi)(zi)(zi)商(shang)(shang)(shang)(shang)(shang)(shang)務(wu)(wu)(wu)(wu)(wu)中的(de)推(tui)廣應用(yong)(yong)(yong)。（工(gong)商(shang)(shang)(shang)(shang)(shang)(shang)總(zong)(zong)(zong)局(ju)(ju)(ju)、質檢(jian)總(zong)(zong)(zong)局(ju)(ju)(ju)）
（二十(shi)八）強(qiang)化科技(ji)(ji)與(yu)教(jiao)育支(zhi)撐。開(kai)展電(dian)(dian)子商務(wu)(wu)基礎理論、發(fa)(fa)展規(gui)律研(yan)(yan)究。加強(qiang)電(dian)(dian)子商務(wu)(wu)領域云計(ji)算、大數據、物聯(lian)網(wang)(wang)(wang)、智能交易(yi)(yi)等核心關(guan)鍵(jian)技(ji)(ji)術(shu)研(yan)(yan)究開(kai)發(fa)(fa)。實(shi)施網(wang)(wang)(wang)絡(luo)(luo)定(ding)制(zhi)服(fu)(fu)(fu)務(wu)(wu)、網(wang)(wang)(wang)絡(luo)(luo)平(ping)臺服(fu)(fu)(fu)務(wu)(wu)、網(wang)(wang)(wang)絡(luo)(luo)交易(yi)(yi)服(fu)(fu)(fu)務(wu)(wu)、網(wang)(wang)(wang)絡(luo)(luo)貿易(yi)(yi)服(fu)(fu)(fu)務(wu)(wu)、網(wang)(wang)(wang)絡(luo)(luo)交易(yi)(yi)保障服(fu)(fu)(fu)務(wu)(wu)技(ji)(ji)術(shu)研(yan)(yan)發(fa)(fa)與(yu)應用示范(fan)工(gong)程。強(qiang)化產(chan)學研(yan)(yan)結合(he)的企(qi)業(ye)技(ji)(ji)術(shu)中心、工(gong)程技(ji)(ji)術(shu)中心、重點實(shi)驗(yan)室(shi)建(jian)設(she)。鼓(gu)勵企(qi)業(ye)組建(jian)產(chan)學研(yan)(yan)協同(tong)創(chuang)新聯(lian)盟(meng)。探索建(jian)立電(dian)(dian)子商務(wu)(wu)學科體(ti)系，引(yin)導高等院校加強(qiang)電(dian)(dian)子商務(wu)(wu)學科建(jian)設(she)和人才培養，為(wei)電(dian)(dian)子商務(wu)(wu)發(fa)(fa)展提供(gong)更多的高層(ceng)次復合(he)型專門人才。（科技(ji)(ji)部(bu)、教(jiao)育部(bu)、發(fa)(fa)展改革委、商務(wu)(wu)部(bu)）建(jian)立預防網(wang)(wang)(wang)絡(luo)(luo)詐騙、保障交易(yi)(yi)安(an)全、保護(hu)個(ge)人信息等相關(guan)知識的宣傳與(yu)服(fu)(fu)(fu)務(wu)(wu)機制(zhi)。（公安(an)部(bu)、工(gong)商總(zong)局(ju)、質(zhi)檢總(zong)局(ju)）
（二(er)十九）協調推動區(qu)域電(dian)(dian)子商務(wu)(wu)(wu)(wu)發(fa)(fa)(fa)(fa)展(zhan)(zhan)(zhan)。各地(di)區(qu)要把電(dian)(dian)子商務(wu)(wu)(wu)(wu)列入(ru)經濟與社會發(fa)(fa)(fa)(fa)展(zhan)(zhan)(zhan)規劃，按(an)(an)照(zhao)國家(jia)(jia)有(you)關(guan)(guan)區(qu)域發(fa)(fa)(fa)(fa)展(zhan)(zhan)(zhan)規劃和(he)對外(wai)經貿(mao)合(he)作戰略，立足城市(shi)(shi)產(chan)業發(fa)(fa)(fa)(fa)展(zhan)(zhan)(zhan)特點(dian)和(he)優(you)勢，引導各類電(dian)(dian)子商務(wu)(wu)(wu)(wu)業態和(he)功能聚集，推動電(dian)(dian)子商務(wu)(wu)(wu)(wu)產(chan)業統(tong)籌協調、錯位發(fa)(fa)(fa)(fa)展(zhan)(zhan)(zhan)。推動國家(jia)(jia)電(dian)(dian)子商務(wu)(wu)(wu)(wu)示(shi)(shi)(shi)范(fan)(fan)(fan)城市(shi)(shi)、示(shi)(shi)(shi)范(fan)(fan)(fan)基地(di)建設。（有(you)關(guan)(guan)地(di)方人民(min)政府(fu)）依托國家(jia)(jia)電(dian)(dian)子商務(wu)(wu)(wu)(wu)示(shi)(shi)(shi)范(fan)(fan)(fan)城市(shi)(shi)，加(jia)快(kuai)開展(zhan)(zhan)(zhan)電(dian)(dian)子商務(wu)(wu)(wu)(wu)法規政策(ce)創新和(he)試點(dian)示(shi)(shi)(shi)范(fan)(fan)(fan)工(gong)作，為國家(jia)(jia)制定電(dian)(dian)子商務(wu)(wu)(wu)(wu)相關(guan)(guan)法規和(he)政策(ce)提供實踐依據。加(jia)強對中(zhong)西部(bu)和(he)東北(bei)地(di)區(qu)電(dian)(dian)子商務(wu)(wu)(wu)(wu)示(shi)(shi)(shi)范(fan)(fan)(fan)城市(shi)(shi)的支持(chi)與指導。（發(fa)(fa)(fa)(fa)展(zhan)(zhan)(zhan)改(gai)革委、財政部(bu)、商務(wu)(wu)(wu)(wu)部(bu)、人民(min)銀行、海關(guan)(guan)總(zong)署、稅務(wu)(wu)(wu)(wu)總(zong)局、工(gong)商總(zong)局、質檢總(zong)局等部(bu)門按(an)(an)照(zhao)職責分(fen)工(gong)分(fen)別負責）
各地區、各部(bu)(bu)(bu)門(men)要(yao)認(ren)真落實(shi)本意見提出(chu)的各項任務，于2015年底前研究(jiu)出(chu)臺具體政策(ce)。發(fa)(fa)(fa)展改革(ge)委(wei)、中央(yang)網信辦、商務部(bu)(bu)(bu)、工(gong)業(ye)和(he)信息(xi)化(hua)部(bu)(bu)(bu)、財政部(bu)(bu)(bu)、人力資源社會保障部(bu)(bu)(bu)、人民銀行、海關(guan)總(zong)署、稅務總(zong)局、工(gong)商總(zong)局、質(zhi)檢(jian)總(zong)局等部(bu)(bu)(bu)門(men)要(yao)完善電子商務跨部(bu)(bu)(bu)門(men)協(xie)調(diao)工(gong)作機(ji)制，研究(jiu)重大問題，加強指導和(he)服務。有(you)關(guan)社會機(ji)構要(yao)充分發(fa)(fa)(fa)揮自身監(jian)督(du)作用，推動行業(ye)自律和(he)服務創(chuang)新(xin)。相關(guan)部(bu)(bu)(bu)門(men)、社團(tuan)組織及企業(ye)要(yao)解放思(si)想，轉變觀(guan)念，密切協(xie)作，開(kai)拓創(chuang)新(xin)，共同推動建(jian)立規范有(you)序、社會共治、輻射全球的電子商務大市場，促(cu)進經(jing)濟(ji)平(ping)穩健康發(fa)(fa)(fa)展。
國務院
2015年5月(yue)4日
