文章來源:中國南(nan)方電網有限責任公司(si) 發布時間:2010-10-15
9月17日,南方電網所屬廣東電網中山供電局正式啟動“易通電”服務活動,即在客戶具備通電條件的情況下,原則上2個工作日內完成報裝及裝表接電工作,使客戶報裝通電時間由5至6個工作日縮短到1至2個工作日。
“易通電(dian)(dian)(dian)(dian)”服務(wu)主要是零散低壓(ya)居民客戶(hu)快(kuai)速辦理(li)新裝或增容業務(wu)的一(yi)(yi)項便捷服務(wu),客戶(hu)只需提出報(bao)裝用(yong)(yong)電(dian)(dian)(dian)(dian)申請,1個(ge)小時(shi)內將得到供(gong)(gong)電(dian)(dian)(dian)(dian)局的具體答復(fu),并預(yu)約上門服務(wu)。目前(qian),“易通電(dian)(dian)(dian)(dian)”在(zai)中山市的東區、石(shi)岐區、西區、南區和火炬區五個(ge)供(gong)(gong)電(dian)(dian)(dian)(dian)公司試(shi)點開展。每個(ge)試(shi)點供(gong)(gong)電(dian)(dian)(dian)(dian)公司配(pei)置了(le)一(yi)(yi)部“易通電(dian)(dian)(dian)(dian)”服務(wu)車(che),每部服務(wu)車(che)均(jun)配(pei)置了(le)相應的辦公設備、工器具等,確保(bao)以最快(kuai)的速度為用(yong)(yong)戶(hu)辦理(li)用(yong)(yong)電(dian)(dian)(dian)(dian)手續(xu)和及(ji)時(shi)通電(dian)(dian)(dian)(dian)。