文章來(lai)源(yuan)：國家能源(yuan)投資集團有限(xian)責任公司 發(fa)布時間：2022-02-03
近日，經過(guo)開發(fa)、測試與上線運(yun)行，國家(jia)能源(yuan)集團(tuan)所屬中國神(shen)華能源(yuan)公司(si)成功應用RPA機器(qi)人(ren)（Robotic Process Automation）替代人(ren)工(gong)進行公文(wen)處理，實現了公文(wen)自動化流轉，標志著公文(wen)處理智能化初步實現。
中(zhong)國(guo)神華能源(yuan)公(gong)(gong)(gong)(gong)司(si)是國(guo)家能源(yuan)集團唯一(yi)一(yi)家A+H股上(shang)市(shi)(shi)公(gong)(gong)(gong)(gong)司(si)，是全球領先的(de)(de)以煤炭為基礎的(de)(de)綜合(he)能源(yuan)上(shang)市(shi)(shi)公(gong)(gong)(gong)(gong)司(si)，資產分布(bu)廣，產業板(ban)塊多，業務種(zhong)類復雜，兼具滿足上(shang)市(shi)(shi)公(gong)(gong)(gong)(gong)司(si)合(he)規性要求，同時其(qi)公(gong)(gong)(gong)(gong)文(wen)(wen)(wen)(wen)(wen)(wen)(wen)(wen)處理(li)(li)工作(zuo)量大(da)、質量要求高。為有效降低公(gong)(gong)(gong)(gong)文(wen)(wen)(wen)(wen)(wen)(wen)(wen)(wen)處理(li)(li)工作(zuo)人(ren)(ren)員的(de)(de)勞動強(qiang)度，提高公(gong)(gong)(gong)(gong)文(wen)(wen)(wen)(wen)(wen)(wen)(wen)(wen)處理(li)(li)效率和(he)(he)(he)公(gong)(gong)(gong)(gong)文(wen)(wen)(wen)(wen)(wen)(wen)(wen)(wen)準確率，中(zhong)國(guo)神華能源(yuan)公(gong)(gong)(gong)(gong)司(si)大(da)膽開拓(tuo)，銳(rui)意創新，在全面系(xi)統梳理(li)(li)文(wen)(wen)(wen)(wen)(wen)(wen)(wen)(wen)書工作(zuo)內容、總(zong)結公(gong)(gong)(gong)(gong)文(wen)(wen)(wen)(wen)(wen)(wen)(wen)(wen)處理(li)(li)規律和(he)(he)(he)特點基礎上(shang)，提出辦公(gong)(gong)(gong)(gong)智能化需求，創造性探索使用RPA機(ji)器人(ren)(ren)替代(dai)人(ren)(ren)工處理(li)(li)公(gong)(gong)(gong)(gong)文(wen)(wen)(wen)(wen)(wen)(wen)(wen)(wen)。經過開發(fa)與測試，中(zhong)國(guo)神華公(gong)(gong)(gong)(gong)文(wen)(wen)(wen)(wen)(wen)(wen)(wen)(wen)處理(li)(li)RPA機(ji)器人(ren)(ren)陸(lu)續完成(cheng)上(shang)線及(ji)(ji)運行調試，實現了發(fa)文(wen)(wen)(wen)(wen)(wen)(wen)(wen)(wen)、收(shou)文(wen)(wen)(wen)(wen)(wen)(wen)(wen)(wen)、郵(you)(you)件(jian)和(he)(he)(he)網(wang)頁(ye)收(shou)文(wen)(wen)(wen)(wen)(wen)(wen)(wen)(wen)登記及(ji)(ji)發(fa)文(wen)(wen)(wen)(wen)(wen)(wen)(wen)(wen)蓋章等(deng)的(de)(de)自動化處理(li)(li)。上(shang)線5個月以來，RPA機(ji)器人(ren)(ren)累計完成(cheng)發(fa)文(wen)(wen)(wen)(wen)(wen)(wen)(wen)(wen)2100余條(tiao)（含登記、蓋章和(he)(he)(he)發(fa)送）、收(shou)文(wen)(wen)(wen)(wen)(wen)(wen)(wen)(wen)1600余條(tiao)、郵(you)(you)件(jian)收(shou)文(wen)(wen)(wen)(wen)(wen)(wen)(wen)(wen)登記50余條(tiao)和(he)(he)(he)網(wang)頁(ye)收(shou)文(wen)(wen)(wen)(wen)(wen)(wen)(wen)(wen)登記150余條(tiao)，節省人(ren)(ren)工時間(jian)超過500小時。
據了解，定制化(hua)開發的RPA機(ji)器(qi)人(ren)(ren)可實現(xian)24小時全天候無間隙工(gong)(gong)作(zuo)(zuo)，準確及時高(gao)效地執(zhi)行(xing)公(gong)(gong)文處理各項(xiang)操作(zuo)(zuo)，運行(xing)準確率達100%，能有(you)效應對業務波峰狀(zhuang)況，降低工(gong)(gong)作(zuo)(zuo)人(ren)(ren)員(yuan)勞動強度。中國神華能源公(gong)(gong)司成功實現(xian)公(gong)(gong)文處理智能化(hua)，為后續(xu)辦公(gong)(gong)系統全流程自動化(hua)開展奠定了堅實基礎，標志著RPA機(ji)器(qi)人(ren)(ren)在國家能源集團(tuan)協同辦公(gong)(gong)領域應用(yong)邁出重要步伐。
【責任編輯(ji)：趙藝(yi)涵】